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Sep 5, 2025
10 months ago
Webapp login is not working
Resolved · September 10 at 1:38 PM (UTC) (in 5 days)

Long ago we set a pg_temp in "Extra search path" to debug with Supabase team our issue with bloated pg_temp schema. We never removed it and when we updated our instance who upgrade PostgREST to v13 this became a problem and crashed PostgREST in loop. This Change was made years ago and forgotten. We are sorry for this, and will be more careful to revert our test in prod when we have issue.

Resolved · September 5 at 1:52 PM (UTC) (5 days earlier)

The issue is resolved, it seems a config got modified in supabse without us chaging it, we are looking in supabase to find a solution to never have this again

Monitoring · September 5 at 1:27 PM (UTC) (25 minutes earlier)

Supabase seems to have fix the issue ! We are waiting final update from them

Identified · September 5 at 1:23 PM (UTC) (4 minutes earlier)

Supabase upgraded plan got effective we got quick answer they are looking into it finally

Identified · September 5 at 1:21 PM (UTC) (2 minutes earlier)

We got answer in Supabase Discord but it just said wait for support to answer...

Identified · September 5 at 12:16 PM (UTC) (1 hour earlier)

We upgraded Supabase plan to enterprise support level to try to get faster response.

Identified · September 5 at 11:49 AM (UTC) (27 minutes earlier)

We tried to reboot our Supabase infrastructure, enable disable API, nothing works it seems our only solution is to wait Support to answer

Identified · September 5 at 11:24 AM (UTC) (25 minutes earlier)

We tried to rotate ourself the JWT with what we have avaiable in Supabase UI and nothing works. We opened a ticket in they support, tagged them on X and DM the CEO.

Identified · September 5 at 11:18 AM (UTC) (6 minutes earlier)

We identified the issue. It's due to the change Supabase is rolling for their JWT auth system. We currently dont have any control on that and reached them to find a solution. You user can still receive updates, certain feature from CLI still works

Investigating · September 5 at 3:18 AM (UTC) (8 hours earlier)

After doing maintenance on our Database, update to a minor version. Login started to fail in the webapp. Updates are working as expected

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