Capgo

Service availability and performance

Jan 13, 2026

6 months ago

Data replication issues

Resolved · January 13 at 7:12 PM (UTC) (in 8 hours)

All Replicates are now up to date and use the latest setting who should prevent the unsync to happen again. To ensure this will not happen again we:

Doubled the size of the primary
Made the subscribtion auto retry to reconnect faster
Changed the way Channel work with latest version and prevent it bloat our DB
Ensure we auto delete in DB completely bundle and delta update, to make the replicate lighter
Made the script to recreate a replicate faster and more resilient

Monitoring · January 13 at 5:41 PM (UTC) (2 hours earlier)

At 17:41 Hong kong was finally getting delta updates as expected

Monitoring · January 13 at 4:10 PM (UTC) (2 hours earlier)

South america is now completely in sync, we are looking now to Hong kong for ready status on delta updates

Identified · January 13 at 3:53 PM (UTC) (17 minutes earlier)

All Replicate are correct replying for Zip updates, only delta update are out of sync in South america And in hong kong, we are copying the data right now

Identified · January 13 at 3:09 PM (UTC) (44 minutes earlier)

Europe, south America and India are back In sync, North america is on the watch, Oceanian and Hong kong are waiting

Investigating · January 13 at 11:09 AM (UTC) (4 hours earlier)

We have a current running issue since this morning. The read replicator of our database is not replicating properly, so some data is missing. That's why, right now, the channel is not properly responding.